Terms of Service

Welcome to ZAINOOR. When you visit our website or shopping from our store, we accept the terms of service that follow. Make sure you read them carefully prior to making use of our platform. These terms are applicable to everyone who uses our platform, which includes customers, browsers.

1. General Conditions

  • When you visit our website or placing an order you confirm that you are the age of 18 or you have the permission from a parent or guardian.
  • Our company has the option to deny service to any person for any reason, at any time.
  • Every product description and price are subject to alteration without notice.
  • We are able to modify the content, suspension, or even discontinue any of our services or our website at any time without notice.

2. Product Availability and Pricing

  • All items displayed can be purchased subject to supply. We do our best to show current levels of stock however, availability cannot be assured until your order has been confirmed.
  • Prices are quoted in PKR as of the date they were published and may change without prior notice.
  • We are not liable for typographical or pricing mistakes, errors, or other system issues.

3. Orders and Payments

  • Orders are only confirmed after successful payment (except for the Cash on Delivery option, where the case is applicable).
  • We reserve the option to cancel or deny any order at our sole discretion.
  • In the event of a cancellation by us (due to stock shortages and payment problems or any other suspicious activities) A full refund will be made.
  • For more information, refer the Payment Policy and Order Cancellation Policy.

4. Shipping & Delivery

  • The timelines for shipping are estimates and could vary based on the specific locations, weather, or delays in courier delivery.
  • Customers are accountable to supply accurate shipping information. ZAINOOR is not responsible for any delivery problems resulting from inaccurate details.
  • For a fuller explanation of the conditions, look up the shipping Policy.

5. Returns and Refunds

  • Returns are accepted subject to certain conditions as stipulated within the policy on Returns and Refunds.
  • The items are to be returned in the original condition within the time-frame specified.
  • Refunds will be processed according to according to the policy and any violation of return conditions could result in the denial of the request.

6. Intellectual Property

All content available on the ZAINOOR website including text, images logos, designs and product photographs are the intellectual right of ZAINOOR and is not to be reproduced, copied or used without permission in writing.

7. User Conduct

You do not agree to:

  • Make use of the site for any illegal use
  • Overstep or violate the intellectual property rights of our company
  • Distribute or upload viruses or any other harmful code
  • Invoke others as you are or misrepresent your identity

Any infringement of the site can result in the suspension of your access as well as legal action if required.

8. Third-Party Links

Our website may include links to other websites or services that aren't managed or managed by ZAINOOR. We are not accountable for their policies, content or practices. You access these websites completely at your risk.

9. Limitation of Liability

ZAINOOR is not accountable for any direct consequential, incidental or other damage resulting from the use of or inability to utilize our products or services. Our responsibility is just the amount of the product you purchased.

10. Changes to Terms

We reserve the right to modify or amend our Terms of Service at any point without prior notice. The continued use of our website following changes is an acceptance of these updates.

11. Governing Law

This Terms of Service will be subject to those laws in Punjab, Pakistan and any dispute will be resolved by the appropriate courts in that jurisdiction.

Need Help?
If you have any concerns regarding these Terms, please feel at ease to contact us via:
Email: zainoorpk@gmail.com

What’s app/ Phone Number: 0321 8886441

Thank you for selecting ZAINOOR -- where style meets trust.